Privacy
Privacy Policy
This page explains what happens with the details you share when you contact Golden Palm Villa by Marina.
What we collect
When you send an inquiry we collect the information you enter in the form: your name, country, travel dates, number of guests, preferred contact method, WhatsApp number or email address, and any message you write. We also store the page you inquired from and any campaign parameters in the link you arrived through.
Why we use it
We use this information only to check availability, prepare a price for your dates and reply to your inquiry. We do not sell your data and we do not use it for unrelated marketing.
WhatsApp communication
If you choose to continue on WhatsApp, your message is delivered through WhatsApp and is subject to WhatsApp's own privacy terms. We keep the conversation only as long as needed to handle your inquiry and stay.
What we never ask for
We never ask for passport scans, identity documents or payment-card details through this website. Please do not send such information through the form or by message.
Storage and retention
When you submit the inquiry form, the details you entered are saved in the website's hosted database, together with the page you inquired from, any campaign parameters in your link and the date and time you gave your consent. Only the villa team can read these records. We keep them for as long as necessary to answer your request and then delete them. If the form is also used to open WhatsApp, the message itself is sent through WhatsApp.
Cookies and analytics
This website does not set advertising cookies and no third-party analytics or tracking service is currently installed. Your language choice and the ticks in the island checklist are stored on your own device, in your browser, and are never sent to us.
Your rights
You may ask us at any time to see, correct or delete the information you have sent us. Contact us and we will handle your request.
Contact
For any privacy question, write to goldenpalmvillabymarina@gmail.com or message us on WhatsApp at +66 80 624 7184.